Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, you can contact us at nabhikasupport@gmail.com

Please note that approved returns should be sent to:

H.No. 8-2-293/82/A, Road No. 14, Banjara Hills, Hyderabad, Telangana – 500034, India.

If your return is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us at Support@lifepatch.com for any return-related questions.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods, custom or personalized products, and personal care products once opened or used.

We also do not accept returns for hazardous materials, flammable liquids, or gases.

Unfortunately, we cannot accept returns on sale items or gift cards.

If you have questions about whether your specific item is eligible for return, please contact us at Support@lifepatch.com.

Exchanges

The fastest way to ensure you receive the item you want is to return the item you currently have. Once your return is accepted, you can place a separate order for the replacement item.

European Union 14-Day Cooling-Off Period

If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing justification.

The item must be returned in the same condition in which you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved or declined.

If approved, your refund will be automatically processed to your original payment method within 10 business days.

Please note that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at nabhikasupport@gmail.com.

Contact Us

Email: nabhikasupport@gmail.com
Address: H.No. 8-2-293/82/A, Road No. 14, Banjara Hills, Hyderabad, Telangana – 500034, India.